Server events

What is an event server?
Event Server module supports automatic sending of alert emails based on respondent level data. It can be used in client satisfaction surveys for quickly and...
Tue, 15 Jan, 2019 at 3:34 PM
How to create a respondent level server event?
The Events are created in the Event tab.  In the tab the already created Events are shown in a list where they can be deleted, edited or be manually s...
Fri, 3 Jan, 2020 at 2:38 PM
How to set conditions for a respondent level server event?
The Conditions are created in the Condition tab (see the image below). In the tab already created Conditions are shown in a list from which they can be dele...
Thu, 22 Aug, 2019 at 1:01 PM
How to set up the email template for the respondent level server event?
The Mail templates are created in the Mail template tab (see the image below). In the tab the already created templates are shown in a list from which they ...
Tue, 24 Sep, 2019 at 1:18 PM
How to use the event scheduler?
On the Event setup page the schedule can be controlled: define how often the system should search for respondents fulfilling the conditions. As shown in the...
Thu, 20 Dec, 2018 at 1:19 PM
How to link from the email directly to the report?
The setup of the Direct links makes it possible to select to which Form the link should go to if the StoryTeller contains links to multiple Forms. The image...
Mon, 23 Sep, 2019 at 9:59 PM
How to check how many respondent level server events (and for how many respondents) were triggered?
To view which Events that have been triggered enter the History tab (shown in the image below). In this tab a list shows the name of the Event, number of re...
Tue, 24 Sep, 2019 at 1:10 PM
How to check/test respondent level server events?
There are many conditions and settings when creating Event emails. Sometimes there are hundreds of different filters needed to support the required Enfesys ...
Thu, 20 Dec, 2018 at 11:56 AM
How to create a result based server event?
The setup of the Result based Events is very similar to the Respondent based Event server. The setup page is found to the most right in the “Project setting...
Thu, 20 Dec, 2018 at 11:56 AM
How to set up the email template for the result based server event?
The email templates can consist of plain text, images and links to the portal. The link contains the username and password so the receiver of the Event emai...
Mon, 8 Apr, 2019 at 10:16 AM