If the receiver of the email does not have HTML support, the link for creating password is hard to use as shown in the images below. Due to that there is an option so the emails can be sent out either in HTML or in Plain text. 


The example image below is a HTML based invite and the receiver supports HTML. The “Create Password link” will be a link, the user just clicks the link to enter the page.



The example image below is a HTML based invite and the receiver does not support HTML. The “Create Password link” is shown together with HTML code, the user needs to copy the yellow highlighted part of the URL and paste it into the browser to enter the page.



The example image below is a plain text invite and the receiver does not support HTML. The “Create Password link”, the yellow highlight text, needs to be copied and pasted in the browser to enter the page.



The example image below is a plain text invite and the receiver does support HTML. The “Create Password link” will be a link and the user just clicks the link to enter the page.

The HTML option is default; to change to plain text use the radio buttons highlighted in the image below. If Plain text is selected no text formatting can be done as that require HTML support. The image shows the settings for selecting between HTML and Plain text.



If you are unsure about the HTML support in the target organisation use the plain text option.